Contact Us
Have questions, feedback, or need support? We're here to help.
For general inquiries, support requests, feedback, or legal questions, please email us at:
private.equity.navigator@gmail.comWhat to Include in Your Email
To help us assist you better, please include:
- Subject: Clear description of your inquiry or issue
- Browser: Which browser you're using (Chrome, Edge, etc.)
- Extension Version: Found in the Extension settings
- Details: Steps to reproduce the issue, error messages, or screenshots
Response Time
We aim to respond to all inquiries within 48-72 hours during business days. For urgent issues, please mark your email as "URGENT" in the subject line.
Common Topics
Technical Support
Extension errors, bugs, or compatibility issues
Feature Requests
Suggestions for new features or improvements
Data & Privacy
Questions about data storage or privacy
General Feedback
Share your experience or suggestions
Note: Because Rapelle stores all data locally on your device, we cannot access, view, or recover your saved conversations or files. For data recovery issues, we can only provide general troubleshooting guidance.